Duty Free Sydney Melbourne
Discover Duty Free Australia

Shopping at Lotte Duty Free

in Melbourne and Sydney

If Duty Free is a name that rings a bell to you, then most likely you travel a lot and love luxury brands and experiences. It’s the go-to shopping destination for many travellers and those who love to indulge in premium items. Duty Free stores are typically located in international airports, border crossings, and on international cruise ships. They offer a variety of products, such as liquor, tobacco, perfume, cosmetics, and gifts, which are sold without the payment of certain taxes or duties that are typically applied to these items.

Duty Free stores are designed to make it more convenient for travellers to purchase these items before they leave the country or before they enter a new one. Some Duty Free stores may also be found in other locations, such as downtown shopping districts in tourist areas or at some land border crossings. So, what’s so special about it?

To start, it’s not your typical retail store. Every Duty Free shop worldwide offers a unique premium product, and they have their own rules and limitations. It’s worth noting that the selection and availability of products in duty free stores can vary depending on the location and the laws and regulations of the country in which the store is located.

When going through major international airports, spotting one is an easy feat. It’s a staple that both first-time and frequent flyers enjoy. Duty Free stores make waiting hours for a flight more bearable as travellers navigate all the aisles and enjoy a kind of opulence through luxury brands.

To explore the exclusive luxury world of Lotte Duty Free and enjoy all the perks, we have compiled these ideas to help you with your next shopping.

Melbourne 185 Swanston Street Store Lotte Duty Free

LOTTE DUTY FREE | Melbourne Downtown store is located in the heart of Melbourne CBD and like the flagship boasts international beauty brands like La Prairie, Givenchy and Shiseido.

How Does Shopping at Duty Free Work?

If you’re a frequent luxury goods shopper, you’d know they go hand-in-hand with taxes and other fees. If you’re a traveller, buying an item in one country and bringing it to your home country may mean paying twice (in both countries) due to customs fees, a.k.a a “duty” tax.

This is when Lotte Duty Free enters the scene. The premium items you buy don’t have to be subject to numerous taxes, including value-added, import, and sales taxes. You’ll be enjoying the luxurious experience hassle-free.

What to Expect at Lotte Duty Free?

Lotte Duty Free is the number one travel retailer brand that has made its presence known in 20 stores in 7 countries, including Australia. Not to mention, it has online stores which you can visit. Lotte Duty Free in Melbourne and Sydney, is one of a kind of retail model Duty Free shop that you can visit. Here is why:

1. Luxurious and Premium Products

Lotte Duty Free offers a wide range of premium products and luxury brands catering to the high-end market. The stores feature exquisite wine, jewellery, watches, perfumes, cosmetics, and luxury goods. Check Lotte’s carefully curated selection of products ensuring the customers with the best brands and the latest fashion trends.

What’s more, there are more than 1,600 brands available in Lotte Duty Free stores. As a result, you can enjoy high-end brands like Gucci and Elizabeth Arden fragrances, Prada and RayBan sunglasses. Plus, you can browse a wide selection of liquor brands and tobaccos. You can choose from Louis Vuitton and Hermès bags too.

2. Exclusive Events and Membership

Lotte Duty Free Australia offers exclusive events and membership programs that provide customers with an unparalleled shopping experience. The members enjoy exclusive access to special promotions, discounts, and events that are not available to the general public.

There are also regular in-store events, such as product launches and brand promotions, where our members have the opportunity to meet and interact with industry experts and brand representatives. These events provide the customers with the opportunity to learn about new products, sample products, and take advantage of special promotions.

The events and experience vary too. There are Lotte Duty Free like in Sydney and Melbourne that offers wine-tasting events and more exquisite experiences you sure would not miss!

3. Personalized and Attentive Customer Service

Lotte Duty Free prides itself on providing an exceptional shopping experience. The staff is well-trained and dedicated to providing a high level of service to ensure each customer feels valued and well taken care of. From the moment you step into the store, you will be greeted with a warm welcome and assistance in finding the products you need.

The dedicated team of customer service representatives is available to assist customers with any questions or concerns they may have. They are knowledgeable about the products and services and are happy to provide recommendations based on each customer’s needs.

All these factors make Lotte Duty Free a high-end, high-touch, high-service retail model. It strives to provide an unparalleled shopping experience, ensuring that the customers leave the store feeling satisfied and happy.

Korean Influencer at Melbourne Duty Free Store

(Instagram) @vivianparkofficial spotted enjoying some shopping at LDF Melbourne

Melbourne Lotte Duty Free

The Lotte Duty Free store in Melbourne is located in the city’s Central Business District (CBD). Thanks to its sleek, all-black design and bright red name, the store is easily recognisable. Like the flagship store, it carries many premium beauty brands such as Givenchy, Shiseido, La Prairie, Clarins, Kiehl’s, and many others.

But there’s more! Luxury brands, especially watches, are the primary focus of Melbourne Lotte Duty Free. Moreover, the store also offers a wide selection of high-end premium liquors and skincare products. You could also find an assortment of fragrances from famous brands.

Travellers and leisure travellers are welcome to shop at this store for up to 60 days before departing the country. You will need to present a valid airline ticket to enjoy all its perks, including the lack of tax. Traveller or not, you can still experience the delightful vibe of this store from selected items by paying the Goods and Services Tax (GST).

Address and Contact

  • 185 Swanston Street, Melbourne 3000 VIC
  • Telephone Number: +61 3 9663 0533
  • Email: melbourne@lottedutyfree.com.au

Opening Hours

  • 11:00 AM to 5:00 PM
    Monday – Thursday
    Saturday – Sunday
  • 11:00 AM to 6:00 PM

Sydney Lotte Duty Free

The Sydney location of Lotte Duty Free epitomises elegance and grandeur. This store boasts three levels in a 3,000-square-metre space.

Enjoy the three-level premium experience from the ground up. The ground floor is complete with over 100 beauty brands available, including Estée Lauder, Lancome, Gucci Beauty, Shiseido, The Beauty Chef, and SK-II, to mention a few. In addition, you’ll find a large selection of fragrances and cosmetics on the second floor. Cosme Decorté and Pola, two popular Japanese skincare brands, are among them.

You could also find many luxury watch brands like Montblanc, Breitling, Omega, Tissot, and Longines, among many others.

The delight never stops. This Sydney store has something unique in the upstairs zone. Prepare to be treated lavishly with the Australian Wine and Spirits Room, which features a cellar-door experience for shoppers. In addition, a resident Lotte Duty Free Sommelier will guide you in a wine-tasting activity. There’s even a “Cellar 55” wine & spirits room, a 100-bottle Whiskey Bar wherein you can sample premium whiskies.

Shopping at Sydney Duty Free

(Instagram) @sherryberry_syd spotted in our Sydney store at our beautiful Chloe cart

Address and Contact

  • 55 Market Street, Sydney NSW 2000
  • Telephone Number: +61 2 7253 3400
  • Email: sydney@lottedutyfree.com.au

Opening Hours

  • 11:00 AM to 6:00 PM
    Monday, Tuesday, Wednesday
  • 10:00 AM to 9:00 PM
  • 10:00 AM to 6:00 PM
    Friday, Saturday, Sunday


As the leading travel and luxury product retailer in the world, Lotte Duty Free shops are popular among travellers for their high-end selection of products. Aside from spotting them at major international airports, we’ve also expanded our reach.

Lotte Duty Free stores have now opened in major cities, including Australia. Sydney and Melbourne are the first to receive the honour of having a Lotte Duty Free store at the heart of their respective CBDs.

Hundreds of premium brands can give a premium delight to travellers who choose these products. So whether you are buying for yourself or a loved one, there are plenty of luxurious items in Lotte Duty Free.

Whenever you visit Melbourne or Sydney, Lotte Duty Free will welcome you with open arms and greet you with all the luxuriousness we offer.

Frequently Asked Questions

Is there a limit?

We know how exciting it is to buy luxury goods at better prices, but there are some restrictions. These limitations vary depending on your destination, and going beyond what you’re allowed to purchase means being met with the possibility of paying additional taxes.

Click here to see different Duty Free limits per country and product.

Who can shop at Lotte Duty Free stores?

Some exclusions apply. Selected Lotte Duty Free stores allow non-travellers to shop. Continue reading below.

One unique characteristic that makes Duty Free unique is that not everyone can shop there. Being able to shop at one of the stores means being an international traveller. You can’t just waltz through the store to purchase your favourite luxury goods. A reasonable explanation is available to preserve the premium.

But of course, not all Duty Free stores are the same. For instance, Lotte Duty Free stores in Melbourne and Sydney allow non-travellers to shop, but they’ll have to pay the GST.

If you have any questions about shopping at Lotte Duty Free, contact your nearby store and speak to one of our friendly shopping experts for a personalised shopping experience that is tailored to your specific interests.

Our team is here to make your shopping experience more enjoyable and convenient at all locations where Lotte Duty Free is available.