How Does Shopping at Duty Free Work?
If you’re a frequent luxury goods shopper, you’d know they go hand-in-hand with taxes and other fees. If you’re a traveller, buying an item in one country and bringing it to your home country may mean paying twice (in both countries) due to customs fees, a.k.a a “duty” tax.
This is when Lotte Duty Free enters the scene. The premium items you buy don’t have to be subject to numerous taxes, including value-added, import, and sales taxes. You’ll be enjoying the luxurious experience hassle-free.
What to Expect at Lotte Duty Free?
Lotte Duty Free is the number one travel retailer brand that has made its presence known in 20 stores in 7 countries, including Australia. Not to mention, it has online stores which you can visit. Lotte Duty Free in Melbourne and Sydney, is one of a kind of retail model Duty Free shop that you can visit. Here is why:
1. Luxurious and Premium Products
Lotte Duty Free offers a wide range of premium products and luxury brands catering to the high-end market. The stores feature exquisite wine, jewellery, watches, perfumes, cosmetics, and luxury goods. Check Lotte’s carefully curated selection of products ensuring the customers with the best brands and the latest fashion trends.
What’s more, there are more than 1,600 brands available in Lotte Duty Free stores. As a result, you can enjoy high-end brands like Gucci and Elizabeth Arden fragrances, Prada and RayBan sunglasses. Plus, you can browse a wide selection of liquor brands and tobaccos. You can choose from Louis Vuitton and Hermès bags too.
2. Exclusive Events and Membership
Lotte Duty Free Australia offers exclusive events and membership programs that provide customers with an unparalleled shopping experience. The members enjoy exclusive access to special promotions, discounts, and events that are not available to the general public.
There are also regular in-store events, such as product launches and brand promotions, where our members have the opportunity to meet and interact with industry experts and brand representatives. These events provide the customers with the opportunity to learn about new products, sample products, and take advantage of special promotions.
The events and experience vary too. There are Lotte Duty Free like in Sydney and Melbourne that offers wine-tasting events and more exquisite experiences you sure would not miss!
3. Personalized and Attentive Customer Service
Lotte Duty Free prides itself on providing an exceptional shopping experience. The staff is well-trained and dedicated to providing a high level of service to ensure each customer feels valued and well taken care of. From the moment you step into the store, you will be greeted with a warm welcome and assistance in finding the products you need.
The dedicated team of customer service representatives is available to assist customers with any questions or concerns they may have. They are knowledgeable about the products and services and are happy to provide recommendations based on each customer’s needs.
All these factors make Lotte Duty Free a high-end, high-touch, high-service retail model. It strives to provide an unparalleled shopping experience, ensuring that the customers leave the store feeling satisfied and happy.